Refund and Return Policy

Returns Policy - We will gladly accept returns for a full refund to your original method of payment as long as they meet the following: Returns must be submitted within 10 days of receipt of your order.  Shoes must be in new condition and returned in their original packaging. When trying on shoes, please do so on a carpeted surface to protect the soles from damage.

To complete your return, please email us at admin@kheloni.com to request a free return label within 10 days of receipt of your order. All return requests must include your original order number and the reason for your return. Refunds will be issued upon receipt and inspection of your return.

Please note we reserve the right to reject returns if they do not meet our requirements listed under our returns policy. Kheloni cannot accept responsibility for any packages lost, stolen or damaged in transit. 

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